We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be unused and in the same condition that you received it, with all original packaging included.

Opened, Fitted, or Attempted Fitment Items

If a product has been opened, fitted, or an attempt has been made to fit it, it will no longer be eligible for a full refund. In such cases, we may offer a partial refund of up to 50%, subject to inspection and approval.

To be considered for a partial refund:

The return request must be made within 14 days of receiving the item

The item must be returned to us for examination

The final refund amount will be determined based on the condition of the product after inspection

This applies only to items received within the 14-day return period and does not affect exclusions such as sale items or gift cards.

To initiate a return, please contact us on sales@4x4bitz.ie. Returns must be approved before sending the item back.

If your return is accepted, you are responsible for arranging the return shipment and covering all associated costs. Unauthorized returns will not be accepted.

For any questions regarding returns, feel free to contact us on sales@4x4bitz.ie. 

Damages and issues

Please inspect your order immediately upon delivery. If you find the item is defective, damaged, or incorrect, kindly notify us within 24 hours. In cases where the packaging appears damaged upon receipt, please sign for the package as "damaged" with the courier.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

If you have received the wrong item and wish to exchange it, please contact us first. Do not send the item back without contacting us.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@4x4bitz.ie.

Important Clearance Terms:

Ex-Demo / Used / End-of-Life / End-of-Line Stock

This item is offered at a heavily reduced clearance price, giving you excellent value while stocks last.

As this is clearance stock, please note:

• All sales are final

• Returns, exchanges, or refunds are not available on this item

• Please ensure the product is compatible with your vehicle before purchasing

Stock is limited and will not be restocked once sold out.

If you are unsure about fitment or suitability, feel free to contact our team before placing your order — we’re happy to help.